Costly chargebacks can severely impact a company’s success and pockets, losing up to 2% of sales due to preventable data-related compliance errors that cause deductions, including ASN errors and quantity mismatches. Keeping up with customer compliance guides is a moving target, driven by complex trading partner systems, 3-4 changes per purchase order and regular compliance guide changes. Other problems that can occur within the organization include up to 3 – 4 times longer days-sales-outstanding from problem invoices and “lack of cross-departmental coordination” that prevents the improvement of deductions (CRFonline.org).
A Chargeback Avoidance solution helps retail vendors and suppliers reduce the amount of deductions from their retail customers due to preventable, data-related compliance errors. The result is the elimination of up to 90% of data-related compliance errors, the reduction of the DSO cycle so that invoices are paid quicker and working capital is freed up, and gained visibility to risk exposure.