Today’s supply chains continue to grow in complexity with a turn towards demand-driven supply chains, cross-docking and offshore sourcing. To complicate matters even more, these trends have tightened the margin for error in inbound logistics. Now room for error is smaller than ever, and retailer and supplier transactions are still suffering from 20 – 30% error rates, with mistakes such as missing shipment notifications and quantity mismatches (source: Intel, A.T. Kearney)

An Order Exception Management solution provides retail logistics teams with visibility to inbound logistics problems, including data-related errors in shipment notifications, orders and invoices. Operations teams at distribution centers can track “in-flight” partner transactions against a company’s trading partner compliance rules, gaining visibility to shipment errors before they impact inventory. The result of a solution like Inovis Order Exception Management is 20 – 30% improvement in ASN quality, higher ASN availability, lower ASN errors, and less reconciliation.